VerticalFoundry
VERTICALFOUNDRY STORE

Everything you need to know. Before you buy.

Explore our official shop, understand how digital purchases work and get straight answers to the questions that matter.

You will complete purchases and access your Etsy orders on Etsy.com. Current listings, prices and availability are shown there.

TWO DIFFERENT DESTINATIONS

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Products

Learn about individual tools: what they do, what is included, prices, supported formats and product-specific questions.

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Store & FAQs

Understand the buying process, downloads, licenses, support and policies that apply across the whole shop.

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THE PRACTICAL DETAILS

Frequently asked questions

37 answers organized by topic. Individual product listings remain the source of truth for features, prices, compatibility and license terms.

Getting to know VerticalFoundry

What is VerticalFoundry?

VerticalFoundry is a brand operated by Quant Data Intelligence LLC. We create industry-focused digital business tools for independent service businesses and small teams.

Who is behind the shop?

Alexandru Stoica founded VerticalFoundry. He has more than 25 years of business and e-commerce experience. Read our About page or visit his professional LinkedIn profile for background.

Who are these tools designed for?

Our focus is service-business owners, operators and independent professionals. Each listing explains its specific audience and workflow.

What kinds of problems do the tools address?

Depending on the product: pricing, profitability, customer management, scheduling, operating decisions, performance visibility and other practical business challenges.

Where is the official VerticalFoundry Etsy shop?

Our official shop is https://www.etsy.com/shop/VerticalFoundry. Products, prices and availability are confirmed by the live Etsy listings.

Are your products physical or digital?

Our planned Etsy products are digital downloads. No physical product is shipped unless a specific listing explicitly says otherwise.

Buying and downloading

How do I purchase a product?

Open its Etsy listing, review the description, compatibility and license, then complete payment using Etsy checkout. We do not ask you to pay outside Etsy for Etsy orders.

How do I download my purchase?

Once payment is confirmed, sign in to Etsy.com in a browser, open Purchases, and choose Download Files. Etsy also provides a receipt email with purchase information.

Can guest buyers download their files?

Guest buyers can usually use the download link in the Etsy receipt email. If you have trouble locating it, consult Etsy Help or contact us through Etsy Messages.

Can I download through the Etsy mobile app?

Etsy currently directs buyers to use a desktop or mobile web browser for downloading digital files, rather than the Etsy app.

What if the download comes as a ZIP file?

Download the ZIP, extract its contents, and follow the included instructions. A ZIP file is a package containing the actual product files.

What if I cannot find my download link?

Check your Etsy Purchases page and receipt email, including spam or promotions folders. If the order is confirmed but you still cannot access the files, use Help with Order.

Can I buy several products in one order?

Yes, subject to Etsy checkout availability. Each item still has its own scope, requirements and license; review the listing details before purchasing.

Compatibility and first use

Will the product work with my device?

Requirements vary by product. Review the listing’s compatibility and setup information before buying; contact us first if your device or software is not listed.

Do I need Excel or Google Sheets?

Some tools may use common spreadsheet software, while others may use different digital formats. The actual requirement will always be stated in the individual listing.

Do I need to install an app?

Not necessarily. Setup requirements depend on the product and are specified in the listing and included instructions.

Will it work offline?

Offline use depends on the specific product, its format and any connected services. We will not describe a tool as fully offline unless its listing confirms this.

Will I need to enter my own business data?

Many practical business tools become useful when customized with relevant business information. Each listing will explain any required inputs and onboarding steps.

What if something does not open or calculate correctly?

Check the supported software version and instructions first. Then send us an Etsy message with your order number, product name, a description of the issue and a screenshot if useful. Do not send passwords or sensitive records.

Choosing the right product

What is the difference between Simple and Ultimate?

Where both are offered, Simple focuses on a specific problem and straightforward setup; Ultimate includes broader or more advanced functionality. The listing comparison is authoritative.

How do I choose between available editions?

Compare the specific workflow, feature list, format, supported environment and requirements of each listing. Ask us before buying if an important difference is unclear.

Can I see a demo or screenshots?

Screenshots, previews and demos will be included when available and relevant. Do not assume a capability exists unless it is confirmed in the product listing.

How much does each product cost?

Prices are set in the individual Etsy listings and may vary by edition or offer. The current Etsy checkout price is the authoritative price.

Do I need a VerticalFoundry monthly subscription?

Our downloadable products are planned around one-time purchases for their included core functionality. Any third-party software costs or special terms will be disclosed in the listing.

Will I receive future updates?

We aim to provide corrections and compatibility fixes where applicable. New major versions or expanded editions may be separate purchases; the listing states the terms for the version you buy.

Orders, support and resolution

How do I contact support?

For purchases, use Etsy Messages or Help with Order so your request is connected to the transaction. General questions can also be sent to help@getverticalfoundry.com.

What if a material advertised feature does not work?

We will investigate and try to troubleshoot or correct the issue. If the advertised function fails in a documented supported environment and cannot be resolved, we provide a refund through Etsy, subject to applicable rights and policies.

Can I return or cancel a digital download?

Digital files are not normally returnable or cancellable. We review concerns fairly, and your legal rights and Etsy protections remain unaffected. See the applicable listing and shop policies.

Can I get help before placing an order?

Yes. Contact us through Etsy Messages with the product name, your intended use and your software or device details. We will clarify what the listing supports.

Do you guarantee an increase in revenue or profit?

No. Results depend on your business, data, decisions and execution. We focus on accurate descriptions and practical tools, not guaranteed commercial outcomes.

Does contacting you give you access to my Etsy payment details?

No. Etsy processes payments; shop owners do not receive buyers’ full card information. Please never send passwords, card numbers or sensitive business data through messages.

Licensing, customization and transparency

Can I customize a product for my own business?

Where supported, yes. The listing and license describe the permitted level of customization and use in your own business.

Can an agency use a purchase for multiple clients?

Not under a standard single-business license unless the listing explicitly permits it. Ask about Agency or Implementation licensing for multi-client use.

Can I resell or redistribute the original files?

No, not unless a listing expressly grants those rights. Standard purchases do not include PLR/MRR, sublicensing, unrestricted redistribution or resale as templates.

Do you accept custom or personalized requests?

Only when customization or setup services are explicitly offered. Contact us before ordering to discuss whether an existing product already meets your needs.

How is my business data handled?

Privacy and data requirements depend on how each specific tool operates and whether external services are involved. Consult the product listing, its documentation and our privacy information.

Where can I verify the founder’s professional background?

You can view Alexandru Stoica’s professional history at https://www.linkedin.com/in/alexstoicax/. Company information is available at https://www.quantdataintel.com/.

HERE TO HELP

A question about your order?

For order-specific help, contact us through Etsy Messages or Help with Order. For general enquiries, visit our contact page.